Deposits & Withdrawals Guide

How the Cashier Works

The 7sjl cashier is designed for transparency and ease of use. Your account balance is held exclusively in PHP and is clearly displayed using the ₱ symbol throughout the platform. Whether you are adding funds to enjoy our slots or requesting a payout from your winnings, all transactions are managed from a single, secure interface. It is important to understand that while deposits are processed as you complete them, withdrawals are treated as review requests. This means our finance team verifies the request against your account history and verification status before the funds are released, ensuring every transaction is secure and legitimate.

Payment Categories in the Philippines

How to Deposit

1. 1

   Log In to Your Account

   Access your 7sjl profile via the official login page or the mobile app to ensure you are in a secure session.

2. 2

   Open the Cashier

   Navigate to the cashier section from your account menu to view the available funding options.

3. 3

   Select a Payment Category

   Choose from the available categories such as e-wallets or bank transfers based on your preference.

4. 4

   Enter Your Intended Amount

   Input the amount of PHP you wish to deposit, ensuring it falls within the limits shown on the screen.

5. 5

   Confirm the Transaction

   Complete the payment within your chosen app or the redirected secure payment page as prompted.

6. 6

   Verify Your Balance

   Return to the 7sjl home screen to see your updated balance. If it does not update, please visit our Support Page.

Why Payment Methods Must Be in Your Own Name

To maintain the highest security standards, 7sjl requires that all payment methods used for deposits and withdrawals belong exclusively to the registered account holder. This is not a bureaucratic hurdle but a vital protection against account takeover and fraud. When you request a payout, funds are designed to return to the same account holder at the source. If the name on your payment method does not match the name on your 7sjl account, the payout will be blocked. This ensures that your winnings go only to you and prevents unauthorized individuals from utilizing your account to move funds.

How to Request a Withdrawal

1. 1

   Complete Identity Verification

   Ensure your account is fully verified to avoid delays during the review process of your first payout.

2. 2

   Settle Active Bonuses

   Close or complete the wagering requirements of any active bonuses before requesting a withdrawal.

3. 3

   Open the Cashier

   Enter the payment hub and select the withdrawal or payout option from the main menu.

4. 4

   Choose a Payout Method

   Select the method that matches your original deposit source or is approved for payouts.

5. 5

   Submit Your Request

   Enter the amount you wish to withdraw and confirm the request to send it to our finance team.

6. 6

   Track Your Status

   Monitor the progress of your request through the transaction history tab in your account profile.

Account Verification & First Payouts

Account verification, often referred to as KYC, is the process where we confirm that the person using the account is who they claim to be. Every regulated operator conducts this process to prevent identity theft, money laundering, and underage gambling. This verification is typically requested only once; once your identity is confirmed, you will not need to repeat the process for every subsequent withdrawal.

During this process, you will generally be asked to provide: an official photo ID, a recent document that confirms your registered account address, and proof that the payment method used belongs to you. To ensure a smooth experience, we strongly recommend uploading these documents before you initiate your first withdrawal. For the fastest approval, ensure your uploads are clear, well-lit, and that all four corners of the document are visible in the image. This proactive step prevents the payout from being held in a pending state while waiting for documents.

Why a Withdrawal Might Be Delayed

While we strive for efficiency, several factors can cause a payout to remain in a pending state. If your withdrawal is delayed, it is likely due to one of the following:

• Verification Pending: Your identity documents may still be under review or were rejected due to poor quality.
• Active Bonus Present: You may have an active promotion that requires further wagering before funds can be withdrawn.
• Method Mismatch: The payout method chosen does not match the original deposit method or account name.
• Incorrect Details: A typo in the account number or payment details can cause the transaction to fail.
• Recipient-Side Checks: Your bank or e-wallet provider may be conducting their own security checks.

If you notice a delay, first check your account notifications for any requested actions. If everything seems correct, please contact our support team with your account ID and the transaction reference number ready.

Currency and Amount Display

To maintain consistency across the Philippines, 7sjl uses PHP as the sole account currency, denoted by the ₱ symbol. All deposits, winnings, and withdrawals are calculated and displayed in this currency. In cases where a player uses a payment method that operates in a different currency, the conversion is handled automatically by the payment provider. The final amount shown at the point of confirmation in the cashier is the actual active amount that will be credited to or debited from your account.

Staying in Control of Your Budget

We are committed to providing a safe environment. To help you manage your funds, we provide tools such as deposit limits, which can be configured within your account settings. These tools allow you to set a maximum amount you are comfortable spending over a specific period. Please be aware that while decreasing a limit is usually processed quickly to ensure immediate protection, increasing a limit may take longer to take effect. We strongly recommend deciding on your budget before opening the cashier, rather than adjusting it after a round of play, to maintain a healthy relationship with gaming. For more tools, visit our Responsible Gaming page.

Protecting Your Funds & Security

Your financial security is our priority. We urge all players to utilize the account security options provided in the settings menu, such as strong passwords and two-factor authentication. Keep your payment details confidential and never share your login credentials with anyone. Always ensure you are making payments through the official cashier on this domain. Be vigilant: 7sjl will never ask you to transfer money to a personal account or a different platform via a private message. Treat any such request as fraudulent and report it to our support team immediately.